Introduction

As a part of our business and the provision of legal services we collect and use information provided by you on our website and other software platforms.

Our privacy policy is here to help consumers understand how we use and manage personal information and data for the following companies:

• Conveyancing Depot Pty Ltd
• PCL Lawyers Pty Ltd

The use of ‘us’, ‘we’ ‘our’ or ‘ours’ relates to this above named group of companies. We may modify or amend our privacy policy at any time and any changes will be added to our websites.

As members of the legal profession we are committed to protecting the privacy of our clients and to comply with the laws and rules such as:

• the Privacy and Data Protection Act 2014 (“the PDP Act”);
• the Health Records Act 2001 (“the Health Records Act”); and
• the Legal Profession Uniform Law Application Act 2014 (“the Application Act”), and
• the Legal Profession Uniform Law (“the Uniform Law”).

Why do we collect your information?

We collect and retain your information for a variety of reasons, mostly to provide our legal services and for marketing, advertising and other communications.

For the provision of legal services we do collect and retain private and confidential records of our clients and other parties.

The privacy of our clients is paramount and the use of client information is covered under the above laws and professional guidelines and rules, which we follow.

The Uniform Law places restrictions on our ability to disclose information unless in the following exceptions:

• where the disclosure is reasonably required to exercise legislative functions; or
• where there is express authorisation in the Uniform Law or Rules to do so; or
• where prior consent has been obtained in writing from the person to whom the information relates; or
• to a court or tribunal or pursuant to an order of a court or tribunal; or
• where reasonably required to enable the enforcement or investigation of criminal or disciplinary proceedings; or
• where the disclosure is to the Attorney-General of any jurisdiction.

What information do we collect?

We collect a variety of personal and business information regarding our clients and their legal needs. Some examples of the information we collect is typically:

• Personal and Company Details such as name, address, date of birth etc
• Contact Information such as phone numbers, email addresses and other digital handles
• Other personally sensitive information and documents
• Business records including confidential financial and intellectual property records
• Legal documentation and information; and
• Communications with us in the course of business.

Where do we collect personal data and information from?

When you make an enquiry with us we collect and retain a record of your enquiry and any further correspondence with us. Most of this data is provided by you, however we may make further enquiries or searches to obtain data from other organisations as required such as ASIC or other government bodies. This information is collected for the purposes of effectively conducting your legal matter.

Where we send and store your information

The data we collect maybe stored across the world by our software providers. It is normal with electronic records that several software providers may have access or retain records of this data. We take all diligence to ensure that the information stored is done so securely.

“Cookies” and other tracking technology

To provide a better customer experience we use cookies and other tracking technology on our website and in the provision of our services.

How to Reach Us

If you require more information regarding your privacy, requests or complaints we can be contacted by contacting us on 1300 900 440 or by writing to us at our address below:

Level 1, 441 South Road,
MOORABBIN, VIC, 3189